Job Title: Landscaping Coordinator/ Customer Service Represetnative

Hours: 8:00 am- 5:00 pm

Status: Non-Exempt

Reports to: Office Manager

Summary: Customer service, office Administration and support for the Green Biz Nursery Landscape and Maintenance Department.

Irrigation:

• Schedule estimates
• Respond to incoming service calls
• Billing/ Post payments

Support Landscape Department

• Directly supports department manager with all adminstrative needs
• Billing/Statements
  • Process and post any initial payments by credit card
  • End of month billing
    • Make call outs for A/R billing over  due accounts
  • Prints statements and invoices and prepares for mailing
• Enter new jobs in customer management software
• Prepares packing slips for plant orders
• Notifies Customers of upcoming schedule
• Billing/Statements
  • Process any initial payments by credit card
  • End of month billing
    • Make call outs for A/R billing over  due accounts
  • End of month statements

Misc Admin

• • Support Landscape Manager and Operations manager in administrative duties as assigned.
  • Process all department POs.
  • Fuel Logs ( CSR)
  • Fleet Maintenance (CSR)
  • Journal and follow up on all bids and proposals by adding notes to Real Green
  • Coordinates ordering of supplies for division
  • Responsible for delivering outgoing mail to Dennis