Job Title: Lawn Maintenance Coordinator

Hours: 8:00 am- 5:00 pm

Status: Non-Exempt

Reports to: Office Manager

Summary: Customer Service, Office Administration and support for the Green Biz Nursery Landscape and Maintenance Department

Irrigation:

• Schedule estimates
• Respond to incoming service calls
• Schedule visits and print routes
• Billing/ Post payments

Support Landscape Department

• Billing/Statements
  • Process and post any initial payments by credit card
  • End of month billing
    • Make outgoing calls for A/R billing past due accounts
  • Prints statements and invoices and prepare packet for mailing

Support Maintenance Department

• Enter new jobs in customer management software
• Print routes for maintenance supervisor
  • Type foreman packet and plant list
• Track and enter maintenance job reports daily in Real Green
• Make outgoing calls to renew Maintenance Contracts in Real Green
• Billing/Statements
  • Process any initial payments by credit card
  • End of month billing
    • Make outgoing calls for A/R billing past due accounts
  • Mail end of month statements

Misc Admin

• • Support Landscape Manager and Operations Manager in administrative duties as assigned
  • Process all department POs.
  • Fuel Logs (CSR)
  • Fleet Maintenance (CSR)
  • Journal and follow up on all bids and proposals by adding notes into Real Green
  • Coordinates ordering of supplies for division
  • Responsible for delivering outgoing mail to front office